Business Performance Associate

7 days ago


Melbourne, Victoria, Australia Visory Full time
About Visory

Visory empowers small and medium-sized enterprises (SMEs) by connecting them with experts to supercharge their back office. Our goal is to provide a powerful platform, a dedicated team of experts, and actionable business insights that come together in one place to transform how businesses manage their financial performance.

We have been voted one of LinkedIn's top startups and use a blend of people and technology to provide a digital-first finance solution that allows business owners to focus on big-picture business growth.

Our deep investment in AI and workflow automation enables our Marketplace of Experts to seamlessly deliver financial services at scale. Since launching in early 2020, we have been a fast-growing startup company committed to reshaping how SMEs manage their financial operations.

The Role

The Business Performance Partner plays a crucial role in ensuring the financial back-office runs smoothly for our customers. As the key point of contact, they guide customers through onboarding, manage ongoing service delivery, resolve major issues, and proactively engage clients with insights and advice to improve retention and renewal outcomes.

This strategic adviser position helps customers maximise their use of our platform and expert services while identifying opportunities for growth and operational improvement. They bridge customer needs with internal teams, ensuring that feedback informs service enhancements and automation improvements.



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