Student Experience Coordinator

2 days ago

Melbourne, Victoria, Australia beBeeStudentEngagement Full time $105,000 - $130,000

Key Responsibilities

The role encompasses a critical aspect of representing the institution and enticing prospective students to capitalize on its offerings.

  • SUPPORTING STUDENTS: Facilitating domestic students' exploration of RMIT University's opportunities, with potential for expansion to additional audiences.
  • CUSTOMER ENGAGEMENT: Managing client expectations and interpreting complex information to interact confidently with clients from diverse backgrounds.
  • DATA CAPTURE: Utilizing CRM software to capture lead and case data based on conversations with prospective students.
  • TECHNICAL PROFICIENCY: Demonstrating high-level IT skills, including proficiency with Microsoft Office software, with an emphasis on Excel.

About the Group

The Experience Function aims to co-create and deliver a best-in-class university approach to experience, encompassing all channels and audiences. This involves cross-functional collaboration, leveraging data and technology to develop propositions and optimize experiences for students, staff, researchers, and alumni.

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