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Pet Health Technical Leadership Role

2 weeks ago

Sydney, New South Wales, Australia beBeeTechnical Full time $150,000 - $175,000
Job Title: Technical Services Lead

At Elanco, we are dedicated to building a diverse and inclusive work environment. Our vision is 'Food and Companionship Enriching Life.' We believe that diversity is the driving force behind innovation, creativity, and overall business success.

This role requires a pivotal leadership position within the Pet Health business. As the Technical Services Lead, you will guide a team of veterinarians to deliver best-in-class technical support for internal and external stakeholders.

Key Responsibilities:
  1. Lead, coach, and coordinate the technical services team, ensuring alignment with business strategy and team performance goals
  2. Deliver impactful technical training and support to customers and commercial teams, including key account engagement
  3. Represent technical leadership in national forums, conferences, and internal collaboration initiatives
  4. Provide in-field technical support to enhance customer experience and sales outcomes
  5. Oversee product complaint investigations and ensure regulatory and compliance standards are met

Requirements:
Education: Degree in Veterinary Science and registration as a veterinary surgeon in Australia
Experience: Minimum 5 years in veterinary or animal health industry with exposure to technical or marketing functions
Top Skills: Strong commercial acumen and ability to translate complex technical knowledge into practical, customer-focused solutions

What Will Give You a Competitive Edge:
Experience in companion animal practice or the animal health industry (technical, sales, or marketing)
Proven success in change management and cross-functional leadership
Strong ability to build influence with key opinion leaders and internal stakeholders
Familiarity with CRM systems, Microsoft Office, and digital marketing tools
Strategic thinker with the ability to drive execution and manage ambiguity

Elanco Benefits:
A collaborative, values-driven culture that supports growth and purpose
Additional leave benefits
Recognition and reward programs
Wellbeing support (EAP)
Flexible work arrangements