Chief Hospitality Officer

2 weeks ago

Sydney, New South Wales, Australia beBeeHospitality Full time $55,000 - $74,000

**Job Title:** Chief Hospitality Officer

This role is a unique opportunity to deliver exceptional services to residents of high-end apartment complexes in Sydney. As the face of the building, you will provide a professional welcome and exceptional service experiences that bond with clients and their guests.

The ideal candidate will possess strong communication skills, be able to work effectively in a team environment, and have a passion for providing 5-star customer service.

  • Provide front desk services to residents and guests
  • Assist the Building Manager with administrative tasks and reporting
  • Monitor visitor movements, security devices, parcels, and dry cleaning
  • Complete Incident Reports when necessary and respond to emergencies
  • Maintain a clean and presentable lobby area

Key Responsibilities:

  • Foster strong relationships with residents and guests
  • Ensure seamless day-to-day operations
  • Identify opportunities for process improvements
  • Collaborate with other departments to achieve common goals

Requirements:

  • Front of house or customer service experience
  • Proven quality written and verbal communication skills
  • Computer literacy (use of Microsoft Word and Excel)
  • Punctuality and proactivity

Benefits:

  • Opportunity to work in a dynamic and fast-paced environment
  • Competitive salary and benefits package
  • Ongoing training and development opportunities

What We Offer:

  • A supportive and collaborative team environment
  • A comprehensive induction program
  • The chance to make a real difference in the lives of our residents

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