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Key Account Manager

3 weeks ago

Sydney, New South Wales, Australia beBeeCybersecurity Full time $100,000 - $150,000
Job Description

As a key account manager, you will be responsible for managing a portfolio of existing customers to maximize their utility from Darktrace deployments and grow their annual recurring revenue. Your goal will be to drive adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.

  • You will manage a variety of key named accounts across the global customer base to ensure satisfaction and desired business outcomes.
  • Conduct regular business reviews with client executive leadership and health checks on the deployment to drive growth and desired outcomes.
  • Present and discuss Darktrace cyber threat defense solutions to CISOs and information security experts as required.
  • Identify and negotiate upsell and cross-sell opportunities by aligning our suite of products to our customers' evolving use cases and needs.

Key performance indicators include increasing net revenue retention within your portfolio by identifying and driving upsells and renewals based on a quarterly quota.

,