Sales Associate

2 weeks ago


Alexandria, Australia Petbarn Full time

About Petbarn

Petbarn is a leading pet specialty retailer with over 230 locations throughout Australia and New Zealand. For over 30 years, customers have come to Petbarn for exceptional products, outstanding service, the best advice, and an experience second to none.

Our Mission

We are dedicated to providing a unique and personalized shopping experience for our customers and their pets. Our team is passionate about delivering exceptional customer service, offering a wide range of high-quality products, and providing expert advice to help our customers make informed decisions about their pets' health and well-being.

Job Summary

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at our Alexandria store. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and productive store environment.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Maintain a high level of product knowledge, including pet food, toys, and accessories, to provide expert advice to customers.
  • Contribute to a positive and productive store environment, working collaboratively with colleagues to achieve sales targets and maintain store standards.
  • Assist with visual merchandising, including setting up displays and maintaining store appearance.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns.
  • Participate in ongoing training and development to improve product knowledge and sales skills.

Requirements

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Physical ability to lift heavy items, such as bags of dog food.

What We Offer

Petbarn offers a competitive salary, comprehensive training program, and opportunities for career advancement. We are committed to providing a positive and supportive work environment, where our team members can grow and develop their skills.



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