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Customer Service Director

2 months ago

Belmont, Australia Baby Bunting Full time

{"h1": "Customer Service Manager Role at Baby Bunting", "p": "At Baby Bunting, we believe our people and values make the difference in the retail industry. As a Customer Service Manager, you will work closely with our management team to develop your leadership skills while overseeing the daily operations of our dynamic retail stores. This is a challenging and fulfilling career opportunity in retail where you can grow and develop your skills.", "ul": [{"li": "Guiding our team in educating parents on our products, demonstrating their features and benefits, and fostering genuine relationships with each customer."}, {"li": "Maintaining the store's appearance and showcasing our latest promotions."}, {"li": "Ensuring that all OH&S protocols are upheld to promote a culture of safety for all."}, {"li": "Managing KPIs - Safety, Sales, Loyalty, NPS."}], "h2": "What You'll Bring to the Role", "ul": [{"li": "A solid background in customer service and a proven track-record in meeting and beating sales targets and KPIs."}, {"li": "A flair for clear communication, comfortable working in a challenging and fast-paced environment, and managing and motivating others."}], "h2": "What We Offer", "ul": [{"li": "Accelerating growth across Australia and New Zealand, creating exciting personal development and career progression opportunities."}, {"li": "Training pathways designed to encourage personal growth and professional development."}, {"li": "Team discounts."}, {"li": "Paid parental leave."}, {"li": "A dynamic, friendly team where you'll be challenged and supported to achieve personal and business goals."}, {"li": "Employee Assistance Program."}, {"li": "Competitive salary and incentives."}]}