Customer Service Representative

4 weeks ago


Belmont, Australia Dusk Full time
About Dusk

Dusk is a leading retailer of candles and homeware products, with a strong presence in Australia and New Zealand.

Customer Assistant Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, achieving sales targets, and maintaining a visually appealing store environment.

Key Responsibilities
  • Provide outstanding customer service, ensuring every customer leaves the store feeling satisfied and valued.
  • Meet or exceed sales targets, while maintaining a deep understanding of our products and services.
  • Contribute to the creation of an engaging and inviting store atmosphere, through effective visual merchandising and store maintenance.
  • Develop and maintain a strong knowledge of our products, enabling you to provide expert advice and recommendations to customers.
  • Work collaboratively with colleagues to achieve team goals and objectives.
About You
  • You have a passion for delivering exceptional customer experiences and a strong desire to succeed in a fast-paced retail environment.
  • You are a team player, with excellent communication and interpersonal skills.
  • You are motivated, enthusiastic, and eager to learn and grow with our company.
  • You have a positive attitude, with a strong focus on providing excellent customer service.
Benefits
  • Enjoy a generous team member discount on our range of candles and homeware products.
  • Participate in our monthly bonus program, which rewards outstanding performance and contributions to the team.
  • Benefit from ongoing training and development opportunities, designed to help you grow and succeed in your role.
  • Be part of a dynamic and supportive team environment, where your contributions are valued and recognized.


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