Medical Imaging Coordinator
3 weeks ago
Jones Radiology is a leading medical imaging practice that prioritizes patient care and exceptional service. Our team of dedicated professionals is committed to delivering high-quality diagnostic and interventional radiology services throughout South Australia and Alice Springs.
About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Receptionist. As a key member of our clinical team, you will be responsible for providing exceptional patient experiences, scheduling medical imaging appointments, and contributing to a positive and supportive work environment.
Key Responsibilities- Welcome patients with warmth and professionalism, ensuring a positive first impression.
- Assist with patient billing and other in-clinic duties, maintaining accurate records and ensuring seamless communication.
- Schedule medical imaging appointments with care and efficiency, minimizing wait times and maximizing patient satisfaction.
- Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner.
- Cultivate strong relationships with patients, referrers, and colleagues, fostering a collaborative and supportive team environment.
- A competitive remuneration package with flexible work options, including a range of employee benefits and opportunities for career advancement.
- A culture of ongoing learning and development, with access to training programs and resources to support your growth and success.
- A wellness program that prioritizes employee well-being, including access to fitness facilities, well-being tools, and confidential counseling services.
- A dynamic and supportive work environment, with opportunities to collaborate with a diverse and high-performing team.
- Strong customer service skills and a passion for helping others, with a focus on delivering exceptional patient experiences.
- Previous experience in customer service or a related field, with a proven track record of providing high-quality service and support.
- Proficiency in computer systems and multitasking, with the ability to work efficiently and effectively in a fast-paced environment.
- Initiative, willingness to learn, and excellent communication skills, with the ability to work collaboratively with a diverse team.
- Attention to detail and a positive attitude towards challenges, with a focus on delivering high-quality results and exceeding expectations.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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