Food and Beverage Management Professional

1 week ago

Wollongong, New South Wales, Australia beBeeOperations Full time $120,000 - $180,000
Job Title: Food and Beverage Operations Manager

The ideal candidate will have a proven track record of successfully managing food and beverage operations in a fast-paced hotel environment.

  1. Pre-Opening Phase:
  • Collaborate with designers, chefs, and consultants on layout, equipment, and concept development for all F&B outlets.
  • Assist with the selection and procurement of furniture, fixtures, equipment, and uniforms.
  • Develop all service-related SOPs, checklists, and guest interaction standards.
  • Partner with Talent & Culture to recruit, interview, and onboard all front-of-house F&B staff.
  • Design and implement training programs focusing on service excellence, product knowledge, and operational procedures.
  • Coordinate with the culinary team on menu design, costing, and training for service teams.
  • Set up POS systems, inventory controls, reservation platforms, and supplier accounts.
  • Establish workplace health & safety practices and food safety procedures to ensure compliance and readiness prior to opening.
Operational Phase:
  • Lead daily operations of restaurants, bars, in-room dining, and event spaces, ensuring quality service, cleanliness, and guest satisfaction.
  • Supervise and motivate team members while fostering a positive team culture and high performance.
  • Monitor budgets, labour costs, stock control, and profitability.
  • Oversight of beverage inventory, supplier relationships, and cocktail/wine program development.
  • Respond to guest feedback and resolve service issues promptly and professionally.
  • Maintain workplace health & safety standards and food safety compliance across all F&B operations.
  • Ensure compliance with local health and safety regulations and licensing requirements.
  • Collaborate with marketing and sales to create promotions, events, and brand-aligned guest experiences.

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