Customer Experience Lead

5 days ago


Brisbane, Queensland, Australia Ovolo Group Full time
Job Overview

We are looking for a talented Customer Experience Lead to join our team at Ovolo Group. In this role, you will be responsible for leading the front office team and ensuring that every guest has a memorable and enjoyable stay with us.

Key Responsibilities:
  • Lead by example and provide guidance and support to the front office team
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Collaborate with other departments to ensure seamless delivery of hotel services

The ideal candidate will possess excellent leadership skills, a strong focus on customer service, and a passion for delivering exceptional results.



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