Activating Venues for Growth

1 week ago

Sydney, New South Wales, Australia beBeeActivation Full time $90,000 - $120,000

Venue Activation Specialist

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Join a pioneering team in Sydney CBD to transform the food and beverage industry through innovative technology. We're on a mission to become the leading platform for companies in this sector, streamlining orders, facilitating payments, and discovering new products and services that save time and money.

The Venue Activation Specialist plays a crucial role in accelerating venue activations by navigating change, delivering key priorities, and liaising with the business to ensure customer success.

This position is vital in building rapport, deciphering broad business principles and processes, and maintaining customer relationships.

  • Bridge venues and suppliers: Foster strong connections and enhance the customer experience by supporting activation campaigns.
  • Optimise supplier adoption and venue activation: Collaborate with the Supplier Onboarding and Venue Team to improve activation rates and drive platform usage.
  • Engage venues through outbound communication: Maintain a high-contact cadence via phone calls, emails, and texts to manage campaign activities and ongoing relationship management.
  • Provide valuable insights to internal teams: Deliver feedback to the Product, Onboarding, and Sales teams to refine our venue activation strategy and enhance user experience.
  • Ensure a seamless handover process: Establish clear processes for transitioning venues into ongoing support and venue account management teams.

You'll have:

  • Outbound prospecting & objection handling expertise – demonstrated ability to engage, persuade, and convert B2B customers.
  • Industry experience in Food & Beverage (highly desirable) – a background in hospitality or wholesale distribution will be a strong advantage.
  • Outstanding phone communication skills – ability to build rapport, engage decision-makers, and drive action over the phone.
  • Customer-centric mindset – a strong willingness and genuine desire to help venues and suppliers foster better relationships.
  • Exceptional follow-up and attention to detail – meticulous in tracking tasks, reporting insights, and ensuring nothing falls through the cracks.
  • Self-motivated and eager to grow – driven to learn, improve processes, and contribute to a rapidly scaling business.
  • Excellent collaboration & communication skills – this role requires frequent coordination across internal teams and external stakeholders.

You are:

  • Highly results orientated
  • Ready for a new challenge and able to hit the ground running
  • A positive, can-do attitude that inspires others
  • A lifelong ambition to learn and improve

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