Express Claims Specialist
18 hours ago
Transformative Career Opportunity
About the RoleWe are seeking an experienced claims professional to join our team as an Express Claims Advisor. In this role, you will be responsible for managing low complexity workers compensation claims from start to finish.
Your focus will be on resolving claims promptly by developing effective strategies, providing regular status updates, and communicating proactively with customers to ensure a positive experience.
- Claims Management: Oversee end-to-end claims activities, ensuring smooth and timely resolution.
- Liability Assessment: Gather facts, apply relevant laws, and issue appropriate notices and correspondence for new and ongoing claims.
- Data Accuracy: Capture and update claims information in line with best practices and compliance standards.
- Zurich Governance: Ensure all claims activities meet Zurich's governance requirements, policies, procedures, and relevant workers compensation legislation.
- Customer Communication: Provide regular updates and support to customers, ensuring they feel informed and cared for throughout their claim.
- Medical Coordination: Organize medical examinations and investigations to help customers return to work.
- Team Support: Assist with workload by helping colleagues with administrative tasks, updating records, and ensuring documentation is complete and accurate.
- Continuous Improvement: Participate in team projects, follow established procedures, and seek guidance when needed to maintain high quality and consistency.
Key Requirements:
- Experience: You have managed end-to-end claims, including assessing liability, gathering information, and working towards timely resolution. Ideally, you bring 1–2 years' experience handling workers compensation claims.
- Knowledge: Familiarity with relevant workers compensation legislation, policies, and compliance requirements is an advantage.
- Customer Focus: You have a background in a customer-facing role, with a strong focus on delivering positive experiences and effective communication.
- Analytical Skills: You can analyse information, interpret legislation, and make well-informed decisions.
- Professional Skills: You have experience working in a professional office environment, demonstrating strong computer literacy, excellent organisational skills, and the ability to manage multiple tasks.
- Teamwork: Working as a team player means actively supporting your team members and team manager.
We offer a range of benefits to support your career growth and wellbeing:
- Annual Leave: Enjoy 5 weeks of annual leave through our Z leave initiative.
- Hybrid Working: Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week.
- Wellbeing Programs: Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing allowance.
-
Express Claims Transformation Specialist
2 days ago
Perth, Western Australia beBeeClaims Full timeTransformative Claims ExpertiseWe are seeking a highly skilled individual to fill the role of Express Claims Advisor.This exciting opportunity will see you working closely with customers during challenging times, providing them with exceptional support and guidance as they navigate their claims journey.You will be responsible for managing low-complexity...
-
Express Claims Advisor
24 hours ago
Perth, Western Australia Zurich 56 Company Ltd Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Express Claims Advisor - Workers Compensation126640A new transformational adventure awaits you...How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that...
-
Express Claims Advisor
1 day ago
Perth, Western Australia Zurich 56 Company Ltd Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert: Express Claims Advisor - Workers Compensation 126640A new transformational adventure awaits you How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that...
-
Express Claims Resolution Advisor
2 days ago
Perth, Western Australia beBeeClaims Full time $108,231 - $121,663Claims Resolution SpecialistWe are seeking an experienced Claims Resolution Specialist to join our team in Perth, AU. As a key member of our claims handling team, you will play a critical role in supporting customers during challenging times.
-
Express Claims Advisor
2 days ago
Perth, Western Australia Zurich Full timeA new transformational adventure awaits you…How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader in...
-
Express Claims Advisor
2 days ago
Perth, Western Australia Buscojobs Full timeA new transformational adventure awaits you…How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader in...
-
Claims Specialist
2 weeks ago
Perth, Western Australia HAYLO People Full timeHAYLO Peopleare experts in Personal Injury and General Insurance recruitment.We are partnered witha major insurer expanding theirworkers compensationdivision who are growing their market share and seeking experienced Senior Case Managers or Occupational Rehab Consultants ready to leverage their expertise in a collaborative, forward-thinking...
-
Claims Specialist
3 weeks ago
Perth, Western Australia HAYLO People Full timeHAYLO Peopleare experts inPersonal Injury and General Insurance recruitment. We are partnered witha major insurer expanding theirworkers compensationdivision who are growing their market share and seeking experienced Senior Case Managers or Occupational Rehab Consultants ready to leverage their expertise in a collaborative, forward-thinking...
-
Claims Specialist
2 weeks ago
Perth, Western Australia HAYLO People Full timeHAYLO Peopleare experts inPersonal Injury and General Insurance recruitment. We are partnered witha major insurer expanding theirworkers compensationdivision who are growing their market share and seeking experienced Senior Case Managers or Occupational Rehab Consultants ready to leverage their expertise in a collaborative, forward-thinking...
-
Claims Consultant
1 day ago
Perth, Western Australia Aviso WA Full timeAviso WA Perth, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Claims Consultant role at Aviso WAAviso WA Perth, Western Australia, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Claims Consultant role at Aviso WADirect message the job poster from Aviso WAWith over 40 years of history, Aviso...
