Automotive And Finance Liaison Specialist

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $60,000
Customer Service Representative Job Description">

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities:

  • Respond to customer inquiries and resolve any issues or concerns in a timely and professional manner
  • Provide information and guidance to customers on our products and services
  • Build and maintain strong relationships with customers through regular communication and follow-up
  • Work closely with internal teams to ensure seamless delivery of customer service
  • Meet and exceed customer satisfaction targets

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; degree in business, marketing, or related field preferred

Benefits:

  • A competitive salary and bonus structure
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Professional training and development programs

Others:

  • CarStart is a specialist financial services business that helps Australians buy the cars they need. We specialise in sourcing quality, reliable second-hand vehicles for our customers and providing loans to help customers buy one.
  • We are a rapidly growing and expanding company through our diverse range of customer-first products. We're all about working together with our customers to make sure that we offer the right loan that is sustainable and suits our customer's lifestyle and needs.

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