
Expert Product Advisor
4 days ago
This role will see you working closely with internal teams to enhance commercial and internal capability, drive customer satisfaction, and support our teams with your in-depth product knowledge.
Key Responsibilities:
- Develop and maintain an in-depth understanding of the features, benefits, and specifications of our product portfolio.
- Act as the subject matter expert for our products across portfolios to internal teams and customers.
- Develop learning plans and work with account managers to deliver tailored product training that educates, excites, and empowers.
- Mentor internal teams to become confident trainers themselves.
- Gather, identify, and analyse feedback and trends to ensure we are keeping abreast with market opportunities.
- Support our teams with new product launches, tenders, and contracts, project work, and more.
Requirements:
- A minimum of 2 years' experience as a Product Specialist or Trainer or in Marketing.
- Effective and engaging communication skills – both written and verbal.
- The ability to self-manage and organise your workload effectively to meet goals.
- Excellent group facilitation skills.
- Innovative and flexible problem-solving approaches.
- Knowledge of and proven performance in adult teaching and learning principles.
- Proven aptitude in using a wide variety of systems.
Benefits:
- Ongoing professional development through on-the-job learning, secondments, and training.
- The opportunity to work in cross-functional teams across the ANZ region.
- Flexible working options to support a healthy work-life balance.
- A continuous improvement environment where your ideas will be heard and realised.
About Us:
Our company is a values-based global organisation making a real difference in people's lives. We have a passionate and fun culture committed to diversity and inclusion.
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