Sales Associate

7 days ago


North Lakes, Queensland, Australia IKEA Full time
About IKEA

IKEA is a global home furnishings company that aims to create a better everyday life for the many people. Our vision is to be a leader in sustainability and social responsibility, while providing affordable and functional furniture to our customers.

Job Summary

We are seeking a Sales Co-worker to join our team at IKEA. As a Sales Co-worker, you will be responsible for engaging with customers, providing product knowledge, and selling IKEA products. You will work closely with your team to achieve sales goals and provide excellent customer service.

Key Responsibilities
  • Engage with customers to understand their needs and provide product knowledge to support their purchasing decisions.
  • Present IKEA products in a way that showcases their features and benefits.
  • Take necessary action to recover products and ensure they are presented in a saleable condition.
  • Assemble products according to proper building instructions to ensure complete functionality.
  • Support the quality work in the store to constantly improve customers' quality perception of IKEA products.
  • Maintain a safe and secure environment within the IKEA store, ensuring the well-being of both customers and co-workers.
Requirements
  • Passionate about home furnishing products and working with customers.
  • Proficient computer skills and ability to learn about all technical aspects of the IKEA range.
  • Ability to prioritize tasks in a fast-paced environment and manage your own tasks.
  • Calm and confident approach, with strong communication and customer skills.
  • 'Togetherness' mindset, working closely with your team and other departments, yet also able to work independently.
  • Safety mindset and comfortable with physical work and manual handling, including repetitive lifting.
About This Role

This is a great opportunity to join a dynamic and fast-paced team at IKEA. As a Sales Co-worker, you will have the chance to work with a wide range of products, develop your skills and knowledge, and contribute to the success of our store.

What We Offer
  • A competitive hourly pay rate.
  • Above award rates and penalty rates, including Sunday and Public Holidays.
  • 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave, and more.
  • 24/7 access to our Employee Assistance Program for health and wellbeing support.
  • 15% Co-worker discount.
  • Low-cost nutritious meals, including complimentary drinks in our Co-worker restaurant.
  • Co-worker uniform provided.
  • Free Co-worker parking.
  • Digital Entertainment membership, with thousands of discounts for dining, fun activities, shopping, and travel across Australia & New Zealand.
  • Bonus programme (where eligible).
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible).


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