National Clinical Program Director

1 month ago


Perth, Western Australia Medibank Private Limited Full time

Transformative Leadership Opportunity

We are seeking an experienced leader to drive our National Clinical Program, playing a pivotal role in shaping our Hospital in the Home service delivery model. As a key member of our team, you will lead a culture of customer-centricity, continuous improvement, and operational excellence.

With a strong focus on reviewing our service delivery model, we are looking for a leader who can drive best-in-class clinical care while optimizing the skills and experience of our clinicians. You will manage a large team of Care Coordinators, overseeing thousands of episodes of care annually.

Key Responsibilities:

  • Develop sustainable business practices to support substantial volume growth in onboarding new customers and/or new services.
  • Review existing and contribute to the development of new models of care to meet market expectations of integrated care services.
  • Drive deep process improvement and technology adoption to optimize clinician workloads and improve patient monitoring.
  • Support workforce planning and right sizing to optimize workforce productivity and efficiencies.
  • Provide strong leadership to your team leaders, supporting them in delivering clinical, program, and financial KPIs.

About You:

We are looking for an experienced leader with a background in health or managing complex health programs. You should be curious, able to optimize and uplift operational performance, and comfortable supporting your team to focus on their priorities. Experience in developing initiatives to drive outcomes across clinical, performance, and customer experience is essential.

Perks and Benefits:

  • Subsidized private health insurance – up to 35%, plus discounts on travel, pet, and life insurance.
  • Access to our Feel Good Health Hub – a digital platform for your mobile that gives you access to a range of clinical health and wellbeing services.
  • Internal career opportunities to become a permanent employee.


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