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Deputy Store Manager

2 months ago

Townsville City Center, Queensland, Australia Monsoon Full time
About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our team at Monsoon. As a key member of our store leadership team, you will play a vital role in driving the performance of the store and supporting the Store Manager in achieving business objectives.

Key Responsibilities
  • Team Development: Support the Store Manager in developing and leading a high-performing team, focusing on excellent customer service, product knowledge, and brand ambassadorship.
  • Operational Excellence: Manage the store team to ensure they are motivated, knowledgeable, and exceeding expectations, while supporting the Store Manager in operational administration.
  • Visual Merchandising: Ensure that Visual Merchandising and window guidelines are communicated and implemented commercially for the store.
  • Support and Collaboration: Provide support to other local branches as needed and collaborate with the Store Manager to identify strengths and development needs of the team.
Requirements
  • Leadership Experience: Proven experience in managing a team and leading by example.
  • Customer Focus: Demonstrated passion for delivering excellent customer service and a commitment to exceeding customer expectations.
  • Decision Making: Ability to make informed decisions and take ownership of responsibilities.
  • Communication: Excellent communication and interpersonal skills, with the ability to communicate openly and effectively.
  • Organizational Skills: Demonstrated planning and organizational skills, with the ability to prioritize tasks and manage multiple projects.
What We Offer
  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Bonus Scheme: An exciting bonus scheme that rewards your hard work and contributions to the business.
  • Staff Uniform Allowance: A generous staff uniform allowance to help you look and feel your best while representing the Monsoon brand.
  • Staff Discount: A generous staff discount across Monsoon, Accessorize, and Monsoon Childrenswear, usable in stores and online.
  • Birthday Holiday: An additional day's holiday to celebrate your birthday.