Retail Customer Service Manager

6 days ago

Ipswich, Australia beBeeCustomerService Full time $65,000 - $105,000
Customer Service Leader Opportunity

We are seeking a highly motivated Customer Service Manager to join our leadership team.

This role is perfect for someone who enjoys leading and developing teams, with a passion for delivering exceptional customer service and sales results.

  • Leadership Experience:
  • You have a proven track record of successfully managing retail teams, with a strong focus on customer satisfaction and employee engagement.
  • You are confident in your ability to set goals and targets, and manage the success of your team on a regular basis.
  • Visual Merchandising Skills:
  • You have a strong understanding of visual merchandising principles, and can work with the team to create an engaging and welcoming store environment.
  • Customer Service Expertise:
  • You model exceptional customer service standards, and can coach a team to deliver the same level of service.
  • Complaint Resolution:
  • You have the ability to resolve complaints and queries in a professional and courteous manner.
  • Safety Focus:
  • You prioritize the safety of our customers and team members, and understand the importance of maintaining a zero-harm culture.

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