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Maintenance Manager

2 months ago

Derwent Park, Australia Grupo Mantra Full time

At Accor, we're seeking a strong leader with previous maintenance or engineering experience within a strata/MLR operation to take ownership of our maintenance department.

Key Responsibilities:

  • Oversee and complete all general maintenance in a timely and efficient manner
  • Develop and oversee a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
  • Coordinate, liaise with, and supervise external contractors that provide a 24-hour service, to ensure all work activities are carried out
  • Implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards
  • Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
  • Conduct general inspections of the Property, recording the condition of property, plant, and equipment and fixtures and fittings
  • Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
  • Monitor and maintain Department expenses (including wages), ensuring the Department is operating in a way that maximizes profitability and within budgetary guidelines
  • Record the costs of repairs done by maintenance personnel and contractors accurately
  • Plan regular maintenance and upkeep of all equipment and keep accurate records, responsible for managing all planned maintenance projects
  • Prioritize tasks according to urgency and importance
  • Oversee waste management at the Property, ensuring waste is removed at acceptable intervals
  • Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
  • Keep well-informed regarding new trends, products, and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
  • Participate in scheduled training and development provided by Accor to improve self and department standards
  • Attend Departmental and Body Corporate meetings as required
  • Compile reports as required
  • General public area cleaning duties, gardening duties, and pool maintenance tasks as required
  • Provide passionate and friendly service to external and internal guests at all times
  • Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
  • Comply with all guest privacy and security procedures
  • Be trusted to follow correct procedures for all lost property items
  • Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
  • Handle all amenities, chemicals, and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
  • Undertake special projects, as directed

Requirements:

  • A strong leader with previous maintenance or engineering experience within a strata/MLR operation
  • Strong administrative and computer skills as well as exceptional stakeholder management and negotiation skills
  • A comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance would be advantageous
  • Availability to carry out emergency maintenance work outside of normal working hours, in the event of a full power failure, evacuation fire system re-set, and/or failure of mechanical systems

Annual Base Salary: $70,000 - $85,000 (gross) based on qualifications and experience