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Senior ITIL Process Manager

3 weeks ago

Canberra, ACT, Australia beBee Careers Full time
Senior ITIL Professional

We are looking for an experienced Senior ITIL Professional to lead the implementation of ITIL change processes and structures. In this role, you will be responsible for supporting the establishment of a new IT Portfolio Management Office (ITPMO) and delivering robust and strategically aligned processes and structures.

About the Role:

  • Leading the implementation of ITIL change processes.
  • Providing strategic advice and support to business managers and project managers.
  • Coordinating with working groups and senior stakeholders to align change activities.

About the Project:

The Chief Information Officer Division (CIOD) is responsible for providing enterprise ICT offerings and portfolio management of digital delivery across the Australian Electoral Commission. This role will support the development of a new IT operating model that incorporates portfolio delivery capability within the CIOD.

Requirements:

  • 3+ years working in ITIL roles.
  • Proven experience in supporting people through change and improving processes and governance structures.
  • Relevant qualifications and/or industry certification.