Dynamic Team Leader

4 days ago

Melbourne, Victoria, Australia beBeeDuties Full time $140,000 - $180,000
Job Overview

This role presents a unique opportunity to lead a dynamic team in a fast-paced environment and contribute to the protection of consumers.

  • Plan, coordinate, and implement strategies for workforce optimisation, performance management, onboarding, training, and quality assurance.

Experience in client service environments and contact centre management is highly regarded.

We value diversity and encourage applicants from various backgrounds.

The ideal candidate will have strong leadership skills, be able to work autonomously, and have a flexible approach to work.

A key aspect of this role is empowering staff to perform at their best, while prioritising their wellbeing.

Key responsibilities include:

  • Developing and implementing effective strategies to drive business outcomes.
  • Leading a high-performing team to achieve organisational goals.
  • Providing guidance and support to staff to ensure they have the necessary skills and knowledge to perform their roles effectively.

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