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Travel Solutions Coordinator

3 weeks ago

Perth, Western Australia beBeeSpecialist Full time $72,000 - $108,000
Travel Solutions Coordinator

This is a full-time role that involves supporting our Touring Department. As a Travel Solutions Coordinator, you will have a diverse and varied job.

Key Responsibilities:
  • Manage client travel requirements, including VIP client travel requirements, while anticipating and understanding individual client preferences and needs.
  • Formulate complex logistical itinerary plans to deliver practical travel solutions, ensuring specific requirements are met.
  • Service all VIP enquiries, requests, bookings and ticketing with the highest standards and quality documentation.
  • Report and resolve errors or/and client complaints adhering to customer service standards.
  • Operate in accordance with service level agreements (SLAs) and company policies and standards.
Requirements:
  • BS or BA degree OR equivalent combination of education and directly related experience.
  • 4+ years of relevant travel consulting experience within a travel agency, managing high demand clientele.
  • Strong knowledge and understanding of airfares, contracted fares, ticketing and reissues.
  • GDS experience preferred.