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Service & Sales Coordinator

2 months ago

Blacktown, New South Wales, Australia Norwest Recruitment Full time

Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Service & Sales Administrator. As a key member of our team, you will be responsible for providing exceptional administrative support and customer service to our clients.

Key Responsibilities

  • Provide administrative support to our sales and service teams, including preparing and processing maintenance agreements, contracts, and invoices.
  • Correspond with clients via email and phone, responding to inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with clients, providing exceptional customer service and support.
  • Assist with contract billing and calculations, as well as preparing quotes and proposals.
  • Serve as the central point of contact for information and support within the organization.

Requirements

  • Strong organizational and administrative skills, with a high level of accuracy and attention to detail.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proficiency in Excel and reporting software, with the ability to prepare and analyze data.
  • Self-motivated and driven, with the ability to work independently and as part of a team.
  • Experience in a service-based role, with a strong understanding of customer service principles and practices.

What We Offer

As a Service & Sales Administrator with Norwest Recruitment, you will have the opportunity to work with a dynamic and growing organization, providing exceptional administrative support and customer service to our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.