Australian Wilderness Coordinator

4 days ago

Hobart, Tasmania, Australia beBeeTrip Full time $51,000 - $66,000

We're seeking a diligent and detail-oriented Trip Coordinator to join our team.

About the Role

This is a full-time permanent position, based in our Hobart office in the heart of the CBD.

The Trip Coordinator reports to our Regional Experience Manager and plays a crucial role in the smooth operation of trips.

Key responsibilities include:

Frontline Support: Provide on-site assistance to all trips, addressing planned and scheduled support functions, as well as overseeing Returns Hosts and delivering training requirements.

Guest Information Management: Acting on guest information, including dietary restrictions, transportation details, and medical requirements and distributing via trip notes to guest-facing staff.

Operational Support: Source and procure operational items and requirements as requested, including ordering and managing office supplies.

What You Will Bring

This is an excellent opportunity for an individual who has an interest in the travel and hospitality industry and are passionate about the Australian Wilderness.

We are looking for a collaborative Team Player who is adaptable, process-driven, highly organized, and possesses a growth mindset with the ability to problem-solve to achieve operational success.

In addition, you will have:

  • Demonstrated experience in an operational role, preferably within the hospitality and tourism industry, with proven knowledge of trip coordination processes and procedures.
  • Demonstrated experience using Microsoft Office Suite and CRM systems.
  • Experience using HRIS (Employment Hero) and rostering systems (Deputy).
  • Provide Responsible Service of Alcohol (SITHFAB021).
  • Food Safety Supervisor (Food Handling Level 2)
  • Excellent attention to detail and the ability to maintain accuracy in a fast-paced environment.
  • Strong analytical and problem-solving skills, with the ability to identify and address rostering challenges proactively.
  • Exceptional organizational and time management abilities, with the capacity to prioritize tasks effectively.
What We Can Offer You

Opportunities for ongoing training and professional development events.

Exclusive discounts program for access to discounted adventure gear.

Family & friend discounts across our walking products.

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