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Frontline Hotel and Resort Team Member
3 weeks ago
We are seeking a motivated and dedicated individual to join our hotel team in Wollongong.
This is an exciting opportunity for someone who enjoys working with people and providing exceptional service.
- Provide warm welcomes and farewells to all guests, ensuring their stay with us is memorable.
- Utilize strong written and verbal communication skills to effectively engage with guests and colleagues.
- Effectively manage multiple tasks simultaneously while maintaining high levels of service.
- Collaborate with other team members to deliver seamless operations and enhance guest satisfaction.
- Maintain a professional demeanor and appearance at all times.
- Respond to telephone calls with impeccable etiquette, providing clear and helpful information.
- Display attention to detail when handling guest requests and performing tasks.
- Familiarity with Opera Property Management System (PMS) is advantageous.
- Available to work a flexible schedule across seven days a week, including late nights, weekends, and public holidays.
- Attractive discounts on stays at various hotels.
- Movie tickets, plus exclusive access to bars and dining experiences.
- Part of Australia and NZ's largest and most diverse experiences company.
