IT Technical Specialist

1 week ago

Melbourne, Victoria, Australia beBeeEngineer Full time

Job Overview
Novatech is expanding its team of IT professionals and seeking a skilled L2 Systems Engineer to work in a hybrid environment. The ideal candidate will be responsible for troubleshooting live production server environments, business application issues, and ensuring the smooth operation of networking infrastructure.

Key Responsibilities:

  • Troubleshoot complex technical issues at the server and application levels.
  • Investigate and resolve network topology problems.
  • Mentor junior team members and improve customer service experience.

Requirements:

  • 5+ years of experience in a core technical role with a focus on troubleshooting and problem-solving.
  • Strong analytical and communication skills.
  • Certifications in Windows, Dell, VMware, Fortinet are preferred.

Benefits:

  • Market-competitive salary.
  • Comprehensive benefits package including medical, dental, vision, life insurance, and more.
  • 401(k) plan with matching.

About Us:
We offer a comprehensive portfolio of IT solutions nationwide. As a leader in the industry, we pride ourselves on our commitment to excellence and customer satisfaction. We are an equal opportunity employer and welcome applications from all qualified candidates.

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