
Lifestyle Enrichment Leader
2 weeks ago
The Retirement Manager plays a pivotal role in shaping the lifestyle of residents in a values-driven environment.
This is an exciting opportunity to make a real difference in the lives of our residents by providing high-quality customer service on a daily basis, managing independent living accommodation, and coordinating village activities.
We are seeking a highly experienced and motivated individual with a strong understanding of the retirement village sector and relevant legislation.
In this role, you will have the opportunity to develop and maintain strong relationships with residents, provide in-depth orientation, and coordinate village activities.
You will also be responsible for facilitating delivery of on-site services and supporting access to facilities available at the village.
- Maintain the village at a high standard of living for residents.
- Undertake face-to-face sales and letting activities to achieve optimum occupancy levels.
- Support village operations by managing client information systems.
- Create a welcoming environment and develop strong relationships with residents.
We are looking for someone with:
- Previous management experience in the retirement and/or aged care sector.
- Demonstrated understanding of placement of aged care consumers and current reforms.
- Comprehensive knowledge of the retirement village sector, including relevant legislation and regulatory frameworks.
- Demonstrated competencies in customer service, coordination of complex services, and building effective relationships.
- Proven sales, negotiation, problem-solving, and analytical skills.
Calvary offers a supportive team environment, professional development opportunities, and a range of benefits, including NFP salary packaging, discounted health insurance, and paid parental leave.
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