Support Officer

2 weeks ago

Lismore City Council, Australia beBeeEmpathetic Full time $60,000 - $80,000
Job Opportunity: Delivering Empathetic Service and Seamless Care Coordination

This role presents an exceptional opportunity for a dedicated individual to support vulnerable clients by delivering empathetic service and seamless care coordination. As part of our team, you will play a vital role in ensuring the well-being of our clients and providing them with the highest level of care.

The successful candidate will be responsible for coordinating referrals, group programs, and wellbeing workshops, as well as providing administrative and operational support to clinical staff. You will also be involved in building strong relationships with clients, providers, and stakeholders, and assisting with quality assurance, compliance, and reporting requirements.

Key Responsibilities:

  • Delivering front line customer service in person and over the phone.
  • Providing administrative and operational support to clinical staff.
  • Coordinating referrals, group programs, and wellbeing workshops.
  • Supporting financial, office, and property management functions.
  • Building strong relationships with clients, providers, and stakeholders.
  • Assisting with quality assurance, compliance, and reporting requirements.

Requirements:

  • Experience in business operations and service delivery in health or government.
  • Strong administrative and communication skills.
  • The ability to engage respectfully with clients and stakeholders.

Mandatory Requirements:

  • Ability to obtain a Working with Vulnerable People registration or Working with Children check.
  • Australian citizenship (as required under the Public Service Act 1999).
  • Baseline security clearance.

What We Offer:

  • A fast-paced, team-based environment that offers opportunities for growth and development.
  • The chance to contribute to diversity committees and workplace culture.

How to Apply:

To be considered for this role, please click the 'apply' button or contact Cristina Garcia on or email . Please quote the job reference number in your application.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds, and people living with a disability. If you require an adjustment to the recruitment process, please contact us.

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