Technical Solutions Engineer
7 days ago
We are looking for an experienced Technical Solutions Engineer to support APAC clients and collaborate with the R&D team on software solution implementation and support.
Key Responsibilities
- Liaise with French HQ software development teams to manage APAC support.
- Be the primary technical point of contact for APAC clients and provide product support expertise.
- Support sales consultancy teams during the sales phase and project implementation phase.
- Manage internal client environments and analyze technical issues.
- Solve client problems from initial analysis to software fix development.
- Document Datahub knowledge and features with the software support team.
- Lead cloud discussions and customer migrations.
- Oversee day-to-day work of APAC Support service.
- Manage performance optimization requests from customers or projects with the R&D team.
Requirements and Qualifications
- Engineering School degree or equivalent.
- Minimum 10 years experience in financial software implementation and/or support and IT projects in banking/financial industry.
- Proficient in XML APIs, Webservices, Web Application servers, Messaging, HMI SWING or SWT, OS (Unix and Windows), DBMS (Oracle or SqlServer).
- Familiarity with development tools (Eclipse...) and Scrum/Agile methodology.
- Experience with versioning tools like Git and Unix commands.
- Strong ability to do peer reviews and assess code.
- Excellent communication skills and fluency in English.
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