Hobart Contact Centre Opportunity
2 days ago
We are currently seeking a Customer Service Professional to join our team in Hobart.
About the RoleThis is an exciting opportunity to be part of a growing contact centre network, providing exceptional customer service to our passengers. As a Customer Service Professional, you will be responsible for handling customer inquiries, resolving issues, and ensuring that every interaction is positive and memorable.
The ideal candidate will have a passion for delivering outstanding customer service, excellent communication skills, and the ability to work in a fast-paced environment. If you have experience in the travel industry or a call centre setting, this role could be perfect for you.
Key Responsibilities- Provide exceptional customer service to our passengers via phone, email, or chat
- Handle customer inquiries and resolve issues efficiently and effectively
- Work collaboratively with colleagues to achieve team goals and objectives
- Meet performance targets and adhere to quality standards
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive team environment
- Generous staff travel benefits
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Experience in the travel industry or a call centre setting (an advantage)
- Basic knowledge of PC office applications
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.
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