A New Career Path for Law Graduates

4 days ago

Forrest River, Australia beBeeCareer Full time $80,000 - $100,000
Alternative Career for Law Graduates

Are you a law graduate looking for a new career path? We are seeking highly motivated individuals to join our team in providing exceptional customer experience.

Job Description:

As a Customer Success Specialist, you will be responsible for engaging with clients to deliver training and implement effective solutions. You will identify opportunities and build relationships with stakeholders, while also being responsible for training customers under your supervision.

  • Deliver a minimum of 40 training hours per month and maintain accurate records.
  • Plan learning activities to cover the client base and minimize cancellations.
  • Identify opportunities for new sales to fulfill client needs.
  • Enhance clients' knowledge of our products and drive usage.
  • Build effective relationships with individual users and key stakeholders.
  • Define client learning needs and plan and implement effective training solutions.
Requirements:
  • Law degree or possess good understanding of legal landscape.
  • Experience in customer success or customer relationship preferably within legal industry.
  • Experience in training delivery and using platforms like eLearning.
  • Identify opportunities while building solid relationships with customers and stakeholders.
  • Possess exceptional communication and presentation skills.
  • Understand Boolean and free text search principles.
  • Be authorized to legally work in Australia.
  • Liaise with a range of management and staff levels, particularly with sales departments.
Benefits:
  • Discounted health plan rate and optical assistance.
  • Life assurance and income protection.
  • Option to buy additional annual leave days.
  • Employee Assistance Program.
  • Flexible working arrangements.
  • Benefits for you and your family.
  • Access to learning and development resources.
Working for You:

We promote a healthy work-life balance across the organization. We offer an appealing working prospect for our people, with numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals.

Company Overview:

Our company provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.

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