
Banking Expertise Career Opportunity
3 days ago
Expert Banking Professional Needed
We are seeking an expert banking professional to join our team in Melbourne. As a key member of the branch, you will be the first point of contact for customers and provide them with advice on their banking needs.
Key Responsibilities:- Handle transactions and have everyday banking conversations with customers
- Reach out to customers both in-branch and over the phone, connecting them to the right products as you provide financial advice and seamless service
- Build strong relationships by understanding what our customers need today and what their plans are for tomorrow
- Take ownership of customer requests and proactively follow up agreed actions
- Stay up-to-date with new banking products and services; their features, benefits and how these can be best offered to existing and potential customers
- Educate customers on new technologies and tools that will enhance their banking experience
- Comply with established policies and procedures to ensure the confidentiality and security of bank and client assets and information
What You'll Enjoy:
A range of benefits including job flexibility, financial rewards, career growth opportunities and a fun community work environment.
Requirements:
- Some experience in customer service is a must, especially if it involved sales
- Confidence to build relationships and manage them for the long-term
- Bonus points for business or financial know-how
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