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Sales and Events Coordinator

2 months ago


Southbank, Victoria, Australia Signature Hospitality Group Full time
About Signature Hospitality Group

We are a rapidly expanding business known for delivering exceptional events and memorable experiences across our brands, including The Sporting Globe and TGI Fridays.

Job Title: Sales and Events Executive

We are seeking a dynamic Sales & Events Executive to join our fun and energetic team, contributing to our continued success and revenue growth.

Key Responsibilities:
  • Manage and respond to all incoming leads promptly to convert enquiries into sales.
  • Drive outbound sales efforts to secure new business for our venues.
  • Build and maintain a sales pipeline through database building and lead generation.
  • Create and customize event packages to align with market trends and customer preferences.
  • Recommend tailored packages and prepare quotes to meet client needs.
  • Ensure seamless handovers of functions to venue teams for exceptional service delivery.
  • Follow up with clients post-event for feedback and remarketing.
  • Generate reports to track sales performance and contribute to overall sales strategy.
  • Cultivate and nurture relationships with clients and industry contacts to drive repeat business.
  • Attend meetings and liaise with the operations team and individual venues.
  • Support the Group Sales & Events Manager with administrative tasks.
  • Collaborate with the marketing team on campaigns and promotions.
  • Achieve monthly, quarterly, and annual sales targets.
  • Stay ahead of industry trends and conduct regular competitor analysis.
  • Continuously assess and improve sales processes and procedures.
  • Keep online listings, website, and function packs up to date.
Requirements:
  • 2-3 years of experience in a similar role with a proven track record of successful sales, particularly outbound.
  • Strong organisational skills with the ability to multitask and prioritise effectively.
  • Excellent communication and interpersonal skills to build rapport with clients and stakeholders.
  • A passion for sales and building and maintaining relationships.
What We Offer:
  • A competitive remuneration package.
  • Ample opportunities for career progression within our growing company.
  • A vibrant team environment with regular celebrations.
  • Ongoing training and development.
  • A fully stocked kitchen with drinks and snacks.
  • Employee discounts at The Sporting Globe and TGI Fridays.