Senior Business Solutions Analyst

5 days ago


Adelaide, South Australia EGM Recruitment Full time

Elders is embarking on a major transformation program aimed at enhancing its technical capabilities and providing more efficient services to customers and employees.

The Role:

You will play a crucial role in the Microsoft Dynamics 365 CRM implementation team, working closely with finance end-users and IT teams to ensure business requirements are delivered through new solutions.

Key responsibilities will include:

  • Working with project and business stakeholders to identify and document business processes and procedures.
  • Analyzing and improving existing workflows to create process maps.
  • Developing clear and concise user stories with acceptance criteria.
  • Analyzing functional and non-functional requirements to inform solution design.
  • Assessing changes and impacts to ensure strategic alignment and effective transition planning.
  • Supporting business readiness assessments and change management activities.

We are looking for an experienced Senior Business Analyst or consultant who has a strong track record in delivering successful outcomes for complex digital transformation projects. You should possess excellent communication and stakeholder engagement skills, with experience in Dynamics 365 CRM or similar CRMs being highly advantageous.



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