Restaurant Supervisor Opportunity

2 weeks ago

Australia beBeeCareer Full time $45,000 - $65,000
**About the Role**We are seeking a motivated and organized Team Supervisor to join our team.As a Team Supervisor, you will be responsible for leading the day-to-day operations of the restaurant, ensuring that all areas meet high standards of customer experience, workplace culture, and financial results.Your key responsibilities will include training, developing, and driving the team to deliver positive and memorable customer experiences.You will also be responsible for ensuring food is prepared, presented, and served to the highest standard, as well as maintaining exceptional customer service at all times.Key Responsibilities:
  • Leading the team in efficient day-to-day operations
  • Being a role model for standards and behaviors consistent with our values and culture
  • Ensuring great-tasting, high-quality food is served and exceptional customer service is maintained
  • Listening to customer feedback and consistently working to ensure positive customer experiences
  • Identifying talent, interviewing, and hiring new team members
  • Inducting and on-boarding new team members
  • Training, developing, and cross-training team members and supervisors
  • Completing staff performance reviews and driving a culture of continuous improvement
  • Managing staff, including rostering, shift changes, and team meetings
  • Resolving any employee issues, including grievances and disciplinary action
  • Managing stock, including ordering from suppliers, stocktaking, portion control
  • Office administration duties, such as paperwork, banking, cash handling, payroll, and reviewing policies
  • Compiling, preparing, and maintaining profit and loss statements, budgets, and cost controls
  • Managing daily and weekly cleaning of production areas, dining room, and general restaurant
  • Executing marketing promotions
  • Ensuring safety and security standards are recognized and upheld, and employees are effectively trained in Workplace Health and Safety
Requirements:
  • Previous quick-service restaurant management experience with proven reliability
  • Flexible towards hours of work (a mix of day/night, weekday/weekend shifts required)
  • Strong written and verbal communication skills
  • Strong attention to detail
  • Completely task-oriented and organized with strong time management skills
  • Highly organized and a fast learner
  • Naturally neat, clean, and tidy person
  • Ability to solve problems in a logical way
  • Strong computer and technology skills
  • Passionate about our humanitarian values and ready to make a difference
  • Positive, happy, and smiling - able to build on our great workplace culture and provide exceptional customer service
  • An engaged and energetic team player - celebrates shared success and willing to go the extra mile to help the team
  • Ability to speak clearly and listen attentively to both customers and colleagues
  • Ability to maintain a professional, well-groomed, and neat appearance at all times
  • Ability to multi-task and adapt to changing customer levels as required
  • Ability to adapt and succeed in a fast-paced environment
  • Knowledge and experience of cash handling policies and procedures
  • Ability to accurately execute office administration tasks and duties
  • Food Safety Certified or willing to undertake a Food Safety Supervisor's course paid by us
**Benefits:**
  • Employee mentoring program
  • Professional development assistance
  • Referral program
**Schedule:**
  • Afternoon shift
  • Day shift
  • Evening shift
  • Every weekend
  • Flexible hours
  • Monday to Friday
  • Morning shift
  • Night shift
  • Weekend availability
**Supplemental pay types:**
  • Penalty rates
  • Tips

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