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Dental Care Professional

1 month ago


Malvern East, Victoria, Australia Bupa Full time

We are seeking a dedicated and passionate Dental Care Professional to join our team at Bupa Dental Care. As a key member of our team, you will play a vital role in delivering exceptional patient care and support to our dentists.

The ideal candidate will have a strong passion for patient care and be able to build rapport with patients in a cheerful and light-hearted manner. You will be responsible for preparing patients and facilities for dental treatment, delivering quality chairside assistance, and maintaining infection control standards.

As a Clinical Support Assistant, you will be the first point of contact for patients, providing a warm and welcoming experience. You will be responsible for booking and amending appointments, answering phone calls, and updating patient records. You will also be involved in handling payments and providing instrument sterilisation and infection control solutions.

We offer a range of benefits, including reward and recognition programs, access to the latest equipment and technology, and opportunities for professional development. If you are passionate about patient care and are looking for a challenging and rewarding role, we would love to hear from you.

Key Responsibilities:

  • Develop and maintain positive relationships with patients
  • Prepare patients and facilities for dental treatment
  • Deliver quality chairside assistance to dentists
  • Meet and greet patients, providing a great first impression
  • Booking and amending appointments, answering phone calls, updating patient records
  • Handling payments
  • Provide instrument sterilisation and infection control solutions
  • Maintain and implement infection control standards and procedures

What We Offer:

  • Reward and recognition programs
  • Access to the latest equipment and technology
  • Opportunities for professional development
  • Set remuneration bands with regular performance discussions and remuneration reviews
  • Paid parental leave and standard leave entitlements

Bupa is an equal opportunity employer, committed to ensuring equality in recruitment, development, retention, and promotion of staff. We welcome applications from diverse candidates and are proud to be an inclusive and supportive workplace.