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Bulk Materials Handling Equipment Specialist

1 week ago

Perth, Western Australia Metso Outotec Full time

About the Role

This technical support specialist will play a key role in delivering high-quality technical support to our customers and internal stakeholders for the bulk material handling product lines in the Asia Pacific market area. The ideal candidate will have a strong mechanical engineering background, experience with bulk materials handling equipment, and excellent problem-solving skills.

Responsibilities

  • Provide technical expertise to customers and internal stakeholders on bulk material handling product lines.
  • Collaborate with the technical sales support team to develop opportunities for the bulk business.
  • Perform site-based regular visits to provide product-based technical support.
  • Investigate field problems and implement corrective actions.
  • Develop and maintain knowledge of new developments in the industry.
  • Work closely with stakeholders to meet customer needs and expectations.
  • Develop technical scopes of offer or part selection for the technical sales support team.
  • Participate in customer and office-based meetings.

What We Offer

  • A competitive compensation package.
  • A comprehensive benefits program.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.