Luxury Fashion Sales Expert, Melbourne

1 day ago


Melbourne, Victoria, Australia Alexander McQueen Australia Pty Ltd Full time

The Alexander McQueen Senior Client Advisor role offers a unique opportunity to become an ambassador of luxury fashion and provide exceptional client experiences in one of Melbourne's most prestigious retail environments.

Job Summary

We are seeking a highly motivated and results-driven individual with excellent sales and customer service skills to join our team as a Senior Client Advisor. In this role, you will be responsible for delivering outstanding client experiences, driving sales growth, and contributing to the success of our store.

About the Role

This is a challenging yet rewarding role that requires a passion for luxury fashion, excellent communication skills, and the ability to work collaboratively as part of a high-performing team. As a Senior Client Advisor, you will be responsible for:

  • Providing exceptional client experiences by greeting, listening, and assisting clients to exceed their needs;
  • Seizing cross-selling opportunities to increase sales and enhance client loyalty;
  • Maintaining and developing strong relationships with existing clients through customised approaches and digital tools;
  • Engaging with clients on fashion trends and luxury market developments;
  • Driving sales performance and contributing to the store's financial targets;
  • Fostering open and constructive communication with colleagues and promoting a positive working environment;
  • Maintaining shopfloor standards and adhering to company policies and procedures.
Requirements

To succeed in this role, you will need to possess:

  • A proven track record in sales and customer service within the fashion retail industry or a related field;
  • An genuine interest in fashion and luxury products;
  • Excellent verbal and written communication skills;
  • Strong selling skills and ability to overcome objections;
  • A client-centric approach and entrepreneurial spirit;
  • The ability to work in a fast-paced and dynamic environment;
  • Luxury product knowledge and an understanding of the luxury market;
  • The ability to use digital retail tools and CRM systems.
Benefits

In return for your hard work and dedication, we offer a competitive salary package, including:

  • A base salary range of $65,000 - $80,000 per annum, depending on experience;
  • Ongoing training and development opportunities to enhance your skills and knowledge;
  • A collaborative and supportive work environment;
  • The opportunity to work with a leading luxury fashion brand and contribute to its continued success.
Contact Information

If you are a motivated and ambitious individual with a passion for luxury fashion and exceptional sales and customer service skills, please submit your application for this exciting opportunity.


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