Customer Operations Specialist

1 week ago

Kwinana, Western Australia beBeeCustomer Full time $55,000 - $70,000

About Us

We are a leading end-to-end solutions company operating across five key areas: Equipment Hire, Engineering Solutions, Industrial Solutions, Power & HVAC, and Training.

With a long history of supporting customers to deliver major projects, we have an exciting future focused on digital transformation, sustainability, and growth.

Our employees come first. We prioritize our people, providing great training and development, flexible work options, and a positive team environment to help you build your career from the ground up or take it to the next level.

**Job Summary:**

You will perform a critical role in assisting customers with their equipment solutions by coordinating daily operations, contributing to team KPIs, and completing administrative duties.

**Key Responsibilities:**

- Assist customers with their equipment solutions.

- Coordinate daily operations.

- Contribute to team KPIs.

- Complete administrative duties.

**Requirements:**

To succeed, you will need:

- A friendly and sociable personality.

- Experience providing proactive and professional customer service (highly desirable).

- The ability to thrive in a fast-paced work environment.

- Intermediate computer skills (MS Word, MS Excel).

- Previous experience in a customer service role, with a genuine interest in helping others.

- Adaptability and a proven ability to adjust to changing priorities and work conditions.

**Perks and Benefits:**

You will enjoy a range of perks and benefits, including a competitive remuneration package, training and development opportunities, purchased extra leave, discounted hire equipment, and a supportive team culture.

**Why Us?**

We prioritize diversity and inclusion, actively encouraging all people to apply. Our safety-driven processes aim to ensure all stakeholders go to work and return home safely. We also strive to achieve net-zero greenhouse gas emissions and support local communities through our foundation.

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