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Exceptional Guest Experience Specialist
2 weeks ago
At Endeavour Group, we are seeking a skilled Guest Services Attendant to deliver exceptional experiences for our guests. If you have a passion for hospitality and enjoy creating memorable moments, this role is perfect for you.
Key Responsibilities:- Cleanliness and Presentation: Ensure the cleanliness and presentation of guest areas, including bathrooms, wet areas, and guest rooms.
- Proactive Service: Anticipate and meet guests' needs by providing proactive service and personalized attention.
- Safety Focused Culture: Contribute to a safety-focused culture and maintain high standards of service delivery.
- You possess excellent communication skills, with a strong ability to work with people from diverse backgrounds.
- You take pride in your attention to detail and commitment to delivering exceptional results, whether working autonomously or as part of a team.
- You are flexible and able to work across various shifts, including evenings and weekends.
- You embody the Endeavour Group values and are eager to contribute to a positive and inclusive workplace culture.
- An exclusive discount card for ALH Hotels, pubs & accommodation, BWS, Dan Murphy's, and other Endeavour Group brands; discounts at Woolworths brands through our partnership.
- Access to free services and programs supporting physical, mental, and financial wellbeing.
- Learning and development opportunities to grow your ideas, yourself, and your career.
- Additional benefits and discounts available upon application.
If this role aligns with your passions and qualifications, please submit your application. We value a safe, inclusive, and enjoyable workplace where everyone can thrive.
