Operational Delivery Expert

2 weeks ago

Sydney, New South Wales, Australia beBeeDelivery Full time $120,000 - $180,000
Service Operations and Delivery Professional

Key Responsibilities:

We are a global technology leader in test & measurement and integrated communications, with over 13,000 employees across 70 countries. Our Australian operations are expanding to support high-profile projects.

Your Key Tasks:

  • Develop and implement a Service strategy for commercial success.
  • Drive teams to create revenue through managing calibration and repair projects.
  • Build and maintain relationships with key stakeholders.
  • Expand existing service capabilities and enhance customer satisfaction.
  • Manage internal reference equipment maintenance and ensure optimal performance.
  • Distribute daily work schedules to lead the team effectively.
  • Implement new policies & procedures to drive business excellence.
  • Facilitate a department climate that fosters creativity and encourages continual improvement.
  • Provide coaching & training to staff at an appropriate level based on their experience & skills.
  • Ensure delivery of Service Level Agreement obligations and maintain high standards.

Insights into our organization:

Our colleagues provide valuable information about our daily adventures and challenges, our passionate team, and the technologies behind innovative projects and solutions.

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