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Casual Maintenance Technician
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TOMRA is a leading provider of reverse vending technology, enabling the collection of used drink containers and promoting Clean Loop Recycling. Our mission is to reduce waste, conserve resources, and protect the environment.
We are seeking a Service Centre Operator to join our operations team in Sydney. As a key member of our operations team, you will be responsible for monitoring our systems, coordinating maintenance and repairs, and providing exceptional customer service.
- Provide hotline technical support to partners and colleagues in the field
- Assist with customer queries and complaints
- Monitor systems and run diagnostics via a web-based portal
- Interact with technicians, colleagues and partners visiting sites
- Analyse anomalies and take corrective actions
- Perform configurations and changes to machines remotely online
- Coordinate onsite maintenance and repairs
This is a casual role that requires flexibility and adaptability. You must be available to work weekends and have strong communication skills, high attention to detail, and a team mentality. If you have a passion for customer service and technology, we encourage you to apply.
Key Responsibilities:- Customer Service Liaison
- Technical Support Specialist
- Maintenance Coordination Expert
- System Monitoring Analyst
