Server

2 weeks ago

East Maitland, New South Wales, Australia TGI Fridays Full time

Job Summary:

TGI Fridays is a well-known American restaurant chain with a rich history of innovation and a commitment to delivering exceptional customer experiences. As a Server at TGI Fridays, you will play a key role in bringing our brand's values to life and providing a memorable dining experience for our guests.

Key Responsibilities:

  • Deliver Exceptional Customer Service: Ensure that every guest has a positive experience by providing attentive, friendly, and efficient service.
  • Seating and Serving Guests: Welcome guests, take orders, and serve food and beverages in a timely and accurate manner.
  • Team Player: Collaborate with other team members to ensure seamless service and a positive atmosphere.
  • Food and Beverage Knowledge: Work with the kitchen to deliver high-quality food and beverages, and maintain a clean and organized workspace.
  • Floor Operations: Run food, clear tables, and take orders in a timely and efficient manner.
  • Setup and Breakdown: Assist with setting up and packing down the venue, including cleaning and sanitizing equipment and surfaces.
  • Adhere to Cleaning Policies: Maintain a clean and safe environment for guests and team members.
  • Follow Steps of Service: Ensure that every guest receives exceptional service by following our established steps of service.
  • Upselling and Suggestive Selling: Offer guests additional items and promotions to enhance their dining experience.
  • Promote Specials and Events: Inform guests about upcoming events and promotions, and encourage them to participate.
  • Passion for Training and Upskilling: Stay up-to-date on menu knowledge, promotions, and procedures to provide exceptional service.
  • Creating a Positive Atmosphere: Foster a welcoming and inclusive environment for guests and team members.

Requirements:

  • Previous Experience: Previous experience as a Server or in a related role is desirable, but not essential.
  • Customer-Oriented Approach: Demonstrate a fun and engaging customer-oriented approach, with excellent service standards.
  • Teamwork and Collaboration: Show enthusiasm and a collaborative approach to working in a team.
  • Eligibility to Work in Australia: Be eligible to work in Australia.

Why TGI Fridays?

  • Competitive Remuneration Package: Enjoy a competitive remuneration package that reflects your value to the team.
  • Rapidly Expanding Business: Join a rapidly expanding business with opportunities to progress within the company.
  • Opportunity to Manage a New Venue: Have the opportunity to manage a brand-new, highly regarded, community-inclusive venue with a large team.
  • Strong Support and Training: Receive strong support and training systems in place to assist the management team, with Head Office by your side.
  • Tools and Resources: Have access to all the necessary tools and resources to work efficiently and effectively.

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