Operations Food Service Manager

4 days ago


Melbourne, Victoria, Australia beBeeFoodService Full time $60,000 - $90,000
Job Title:

Food Service Operations Manager

Job Summary:

This leadership role is focused on managing the overall food service operations within a hotel environment.

Key Responsibilities:
  • Manage and oversee all aspects of food service, including restaurant, room service, and function operations.
  • Lead and motivate a diverse team of food and beverage staff to ensure exceptional customer service and high-quality food preparation.
  • Develop and implement service standards, operational policies, and sales strategies that drive revenue growth and maintain a competitive edge.
  • Ensure compliance with health, safety, and hygiene regulations through regular audits and training sessions.
  • Monitor inventory levels, control costs, and assist in budget management to maximize profitability.
  • Coordinate with kitchen and service teams to ensure seamless guest service and efficient operations.
  • Address and resolve guest feedback and complaints promptly to maintain high guest satisfaction scores.
  • Support planning and execution of special events and banquets, ensuring logistical efficiency and exceptional service delivery.
Qualifications & Experience:
  • Relevant diploma or degree in Hospitality Management, Business, or a related field.
  • Minimum 2 years of experience in food and beverage management, preferably within a hotel or upscale hospitality setting.
  • Strong leadership skills with the ability to motivate and manage a team in a fast-paced environment.
  • Excellent customer service and communication skills.
  • Knowledge of food safety standards and hospitality compliance regulations.
  • Proficiency in inventory control and financial reporting related to F&B operations.
Benefits:

Competitive salary, comprehensive benefits package, and opportunities for career advancement.



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