Aged Care Specialist
13 hours ago
About the Role:
We are seeking an experienced Admission Coordinator to join our team at Regis Shenley Manor and Regis Inala Village in Camberwell.
The successful candidate will be responsible for driving occupancy through the execution of local area marketing and admission activities, and acting as a trusted single point of contact for future residents, family members, and other lead source generators.
This is a full-time role working Monday to Friday. As an Admission Coordinator, you will be responsible for:
- Supporting the effective execution of the local area marketing and admission program
- Driving exceptional service through the delivery of the Welcome process
- Planning and coordinating activities developed within the marketing and admissions program
- Managing customer inquiries and conducting tours of the Home
- Displaying a high level of customer service in all that you do
What We Look For:
- Demonstrated understanding of sales processes (desirable)
- Exceptional delivery of customer service
- Experience within an aged care environment (favorable but not essential)
- Demonstrated proficiency in verbal and written communication skills.
- Demonstrated proficiency in supporting budgeting and sales target processes.
- Proven experience in roles that require maintaining confidentiality
- Proven ability to effectively communicate with employees across all levels within the organization and other relevant stakeholders.
- Excellent stakeholder management and team-building skills
Your Benefits:
- A competitive base salary $65,000 - $75,000 per annum + Super + Incentive
- Flexible working environment to balance your life and wellbeing
- Career pathways and opportunities across Australia, including entry-level roles
- Employee discount and benefits programs
- Reward and recognition programs including our Annual National Care Awards
About Us:
Regis offers a diverse range of care options including residential aged care, home care, retirement living, day therapy, and day respite. Regis is one of the largest providers of aged care in Australia and cares for more than 7,000 residents and clients each year.
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