
Unlock Business Potential
4 days ago
Business Relationship Manager
Role Summary:This role focuses on fostering strong relationships with customers to drive business value and success. The ideal candidate will have a deep understanding of data and AI, as well as excellent communication and leadership skills.
Key Responsibilities:- Collaborate with sales teams to understand customer needs and develop tailored solutions
- Identify new opportunities for services by understanding and addressing potential use-cases
- Articulate relevant customer success stories, services offerings, and metrics that demonstrate value to the customer
- Estimate, scope, and develop statement of work documents as necessary
- Drive resolution of delivery challenges, address resource contentions, scoping issues, and manage expectations
- Proven experience in senior customer-facing roles requiring influencing, validating, negotiating, understanding, and execution
- Excellent customer-facing skills and ability to communicate with executives and other stakeholders internally and externally
- Strong leadership experience, ability to enforce good project governance, and drive delivery excellence
- Data and AI domain knowledge and experience working with customers to realize business value through production implementations
The company is a leader in data and AI, with over 10,000 organizations worldwide relying on its Data Intelligence Platform to unify and democratize data, analytics, and AI.
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