IT Infrastructure Support Specialist
2 weeks ago
About the Role
Susquehanna International Group (SIG) is seeking an IT Infrastructure Support Specialist to join our Sydney office. As a key member of our IT team, you will provide high-level support and customer service to our colleagues, working closely with local and international teams to deliver projects and solutions within the APAC region.
Key Responsibilities
- Provide technical support for desktops, networks, and other IT infrastructure
- Collaborate with specialist engineers to implement, maintain, and support IT systems
- Work with cross-functional teams to manage scalable and highly performant systems
- Identify and resolve technical issues, escalating as necessary
- Develop and maintain knowledge of IT systems and technologies
Requirements
- 2+ years of experience in supporting office technologies
- Excellent communication and collaboration skills
- Great troubleshooting ability and logical thinking
- Knowledge of Microsoft Windows, Active Directory, DNS, DHCP, SCCM, and MS Office Suites
- Basic understanding of network concepts (routing, VLANs, firewalls, etc.)
About Us
Susquehanna is a global quantitative trading firm that values technology and innovation. We offer a dynamic and rewarding work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply.
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