Workplace Environment Specialist

17 hours ago

Perth, Western Australia beBeeFacilities Full time $45,000 - $70,000
Workplace Environment Specialist

The Workplace Environment Specialist is a key role in crafting exceptional workplace environments for clients.

This position requires a dynamic and customer-focused individual who can serve as the front-line ambassador for workplace services, ensuring seamless day-to-day operations while delivering outstanding experiences that reflect our commitment to excellence.

  • Serve as the primary point of contact for workplace experience inquiries, managing reception duties, visitor management, and first-level support for workplace issues.
  • Coordinate workspace management activities including desk booking, room reservations, and space utilization tracking.
  • Plan and execute workplace events, activities, and initiatives that foster community and enhance employee engagement.
  • Collaborate with facility management teams to ensure workspaces are properly maintained, stocked, and ready for use.
  • Monitor workplace technology systems and coordinate with IT support to resolve issues promptly.
  • Collect and analyze workplace feedback data to identify improvement opportunities and track satisfaction metrics.

Key Responsibilities:

  • Support facility operations and maintenance by collaborating with internal teams.
  • Develop and implement strategies to enhance workplace satisfaction and employee engagement.
  • Implement effective communication channels to address client inquiries and concerns.
  • Conduct regular audits to ensure compliance with company policies and procedures.
  • Build strong relationships with stakeholders to promote open communication and trust.

Requirements:

  • Bachelor's degree in Facility Management, Business Administration, Hospitality, or related field.
  • 3-4 years of experience in a customer-facing role, preferably in workplace services, hospitality, or related field.
  • Excellent communication and interpersonal skills with a strong customer service orientation.
  • Proficiency with Microsoft Office Suite and workplace management software/tools.
  • Demonstrated ability to prioritize tasks and manage multiple responsibilities efficiently.
  • Strong problem-solving skills with attention to detail.

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