Digital Campaign Manager

3 days ago

Sydney, New South Wales, Australia beBeeProject Full time $90,000 - $120,000

Project Leader

This role is responsible for planning, executing, and optimising email, push, and SMS activity. You will partner with clients to deliver campaigns that are timely, accurate, and strategically aligned. As a project leader, you will liaise across marketing, creative, data, and technology teams to ensure seamless delivery and measurable results.

We are looking for a skilled professional who can lead our digital projects and CRM campaigns. The ideal candidate will have experience in managing time, budget, and quality, as well as identifying and mitigating delivery risks.

  • Key Responsibilities:
  • Lead delivery of digital projects and CRM campaigns (email, push, SMS)
  • Maintain core project documentation: scopes, estimates, timelines, risks, status reports, and briefs
  • Identify and mitigate delivery risks, dependencies, and blockers
  • Act as central contact across clients, vendors, external partners, and internal teams; marketing, creative, production, data, and technology
  • Drive progress through clear communication, milestone tracking, and workflow facilitation
  • Escalate risks proactively, keeping stakeholders aligned
  • Own Statements of Work and project plans, delivering medium-complexity projects end-to-end
  • Manage project financials and report on commercial health
  • Communicate and manage changes to time, cost, and scope transparently
  • Understand client business and objectives, ensuring CRM initiatives support outcomes
  • Collaborate with Martech and Analytics to optimise processes, automation, personalisation, and reporting
  • Build client relationships, provide strategic input, and identify growth opportunities
  • Maintain high-quality data for reporting and PMO governance

Benefits:

At AKQA, you'll work in an innovative and inclusive culture, surrounded by some of the brightest minds in their fields. We offer ongoing personal and professional development, hybrid in-studio/WFH model, and equal opportunity employment.

Qualities and Characteristics:

  • Champion AKQA's values and foster cross-team collaboration
  • Guide meetings, pitches, and presentations to align with strategy and goals
  • Challenge direction constructively and propose alternatives
  • Build trust with mid–senior clients and act as a strategic digital consultant
  • Foster agency-wide relationships to leverage expertise and resources
  • Seek opportunities to connect clients with AKQA's broader capabilities
  • Embrace continuous improvement across projects and processes

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